Access to your information

You are entitled to request access to your information including your health record held by health services in NSW. Normally you will be asked to apply for access in writing and provide identification. You may be charged a fee if you request copies of your information or health record. Requests for access to information will be responded to as soon as possible, or in most cases no later than 28 days. 

Access to your information may be declined in special circumstances, such as where giving access would put you or another person at risk of mental or physical harm.

If you believe the information we hold about you is incorrect or an error has been made, please let us know and we will correct it or add a notation to your health record. 

Requests for access to your health record should be addressed either to the Health Information Service or to the manager of the health service facility you attended.

For assistance in accessing you hospital records contact the Health Information and Record Service on (02) 8890 6488 or [email protected]