Patient & Visitor Information

COVID-19 testing & visitor information

To assist you in the planning and preparation of your stay or visit to Westmead Hospital, please refer to the right hand menu for information that answers common questions like:

• what do I need to bring for my stay in hospital?
• what are the visiting hours?
• how do I get there?

Visitor Buggy Service

The Westmead Hospital visitor buggy service is available to assist visitors, carers & outpatients get to their destination within Westmead Hospital.

Please note

• Visitor buggies are driven by Volunteers and are available to anyone who cannot walk to their destination. The buggy operates on level 2 (entry level) only
• 2 buggies operate each day from Monday – Friday, 8am – 4pm (except public holidays). There is no buggy service outside these hours. For transport assistance within the hospital outside these hours the Orderly wheelchair service is available
• There are 9 buggy stops on level 2 from which a buggy request can be made
• The service is not available to in-patients or those who can walk to their destination and cannot be pre-booked
• For safety reasons maximum of 3 passengers per trip

Westmead Hospital Volunteers look forward to assisting you on your visit.

Tell us what you think of our services

What matters to you, matters to us

We strive to provide the highest quality healthcare and best possible experience and outcome for every one of our patients.

What matters to you, matters to us. We’re committed to listening to and involving our patients and carers in discussions and decisions about their healthcare.

Find out about Your Rights and Responsibilities as a patient, carer or community member.