Our Public Health Unit (PHU) provides support and advice to residential aged care facilities (RACFs) located in Western Sydney on various aspects of disease and outbreak management.

  • Under the NSW Public Health Act, residential aged care facilities are legally required to notify suspected outbreaks of respiratory or gastrointestinal illness to their local PHU.
  • Residential aged care facilities should contact the PHU as soon as possible if they suspect an outbreak:
    • An acute respiratory illness (ARI) outbreak is defined as two or more cases of COVID-19, influenza or respiratory syncytial virus (RSV) during a 72-hour period.
    • A gastrointestinal illness outbreak is defined as two or more people with sudden onset of diarrhoea or vomiting at any one time.

Useful links


Gastroenteritis illnesses


To report an outbreak or for information:

If you are reporting a COVID-19, Influenza, RSV or gastro outbreak in residential aged care facility (RACF) please email your facility name, contact details and number of symptomatic cases to the Public Health Unit at [email protected] and a team member will respond to your email promptly.

Or contact the Public Health Unit, Western Sydney Local Health District: Phone (02) 9840 3603.

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