Committed to Education

Professional support unit

What do we offer?

  1. A confidential specialist mental health service for individual doctors across the career life cycle from medical students to senior doctors;
  2. Systems support for public health medical systems.

The WSLHD PSU adopts the National Framework to Guide Coordinated Action on the Mental Health of Doctors and Medical Students using a primary, secondary and tertiary prevention model focused at both individual and systemic levels.


The WSLHD Medical Professional Support Unit (PSU) is modelled on an initiative developed and adopted widely across the National Health Service in the United Kingdom.

 

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Our aims are to

  1. Reduce barriers to doctors to receiving psychological support and mental health care and to increase access to such;
  2. Foster a medical culture that is characterised by mutual compassion, generativity, communication and respect.

How do we do this?

  1. We understand your concerns about confidentiality, mandatory reporting, and stigma, which often impede doctors from accessing much needed treatment. We will happily answer any of your questions about these issues.
  2. We conduct triages for all presentations to help you sort out what kind of support is appropriate for you and suited to your needs. We conduct both informal discussions and formal assessments both in person and using tele-health from an office in the Research Education Network building near Westmead Hospital.
  3. Our approach is to initially make telephone contact with the doctor, explain the nature of our service and work collaboratively to determine what the doctor needs; to be then followed by a more formal assessment if required and desired, or referral to an appropriate external service.

 

What sort of issues?

We provide support and referral for a broad of symptoms and problems of varying severity. Some examples include: - conflict in the workplace, anxiety, depression, drug or alcohol misuse, marital and relationship issues, coping with chronic physical illness, complicated grief, debriefing after distressing situations and managing difficult doctor-patient encounters.

 

How to get in touch?

Send us an email at WSLHD-ProfessionalSupportUnit@health.nsw.gov.au
Please include a phone number and some times during business hours from Tuesday to Thursday when you will be available for a brief triage conversation.

To protect your confidentiality no further details about your reasons for a refferal will required in the initial email

 

PSU Partners

Name Type of service Phone Website
DHAS (Doctor’s health advisory service) A 24/7 telephone line where doctors can anonymously seek support and advice
about any health matter for themselves or for a colleague
or friend

02 9437 6552

http://www.dhas.org.au/

EAP (Employee Assistance Programme)
A free short term, solution based counselling service where
doctors are matched with private providers.

1800 818 728
https://www.accesseap.com.au/
DRS4DRS (Doctors for Doctors)
A national organisation that has a collection of useful resources
related to general health and wellbeing for doctors


https://www.drs4drs.com.au/
Hand N Hand



The Essential Network



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So tabs or 'support rooms' are :-
  1. PSU Partners
  2. Do it yourself
  3. Frameworks (please use every dr ever setting plus NHS (enclosed)
  4. Senior doctors
  5. Medical students
  6. There will be more

 

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