Provides a range of services to people with chronic and complex health conditions.

Who we care for

We care for people who live, work or attend school in the Holroyd and Parramatta Local Government Areas.

There are no age restrictions for our services chronic and complex health conditions.

Age restrictions for our hearing testing services are for children from ages 3 to 12 years.

What we do

Parramatta Community Health staff work in partnership with GPs, hospitals, non-government agencies and other organisations to provide care in people’s homes, at the Parramatta Community Health Centre, or in other venues, such as Aged Day Centres.

We also specialise in health promotion, prevention and early detection to assessment, treatment and continuing care.

Services for children and families include;

Services for people with chronic and complex health conditions include;

  • Community Nursing including wound care, palliative care, continence and support for people with chronic health conditions
  • Occupational Therapy
  • Podiatry
  • Occupational Therapy
  • Counselling
  • Dietetics
  • Mental Health services
  • Drug & Alcohol servcies
  • HIV/Hepatitis C services
  • Sexual Health

Aged respite services for people with dementia and their carers

Rosewood Cottage Support Centre For Older People located at 22 Fullagar Road, Wentworthville provides aged respite to people from English and Arabic speaking backgrounds.

Carinya Aged Day Care located at 8 River Road, Ermington provides aged respite to people from English-speaking and culturally and linguistically diverse speaking communities seven days a week.

How to access this service

The Central Referral Service (CRS) is the central access point to Complex, Aged and Chronic Care and Child & Family Health Community Health Services and enables GPs, patients, hospitals, families and health providers to register their request for services into Community Health Services for clinical triage.

CRS does not provide clinical assessment or triage services.

CRS receives and registers requests for referrals for WSLHD Community Health clinical services such as Nursing, Women’s Health, Speech Pathology, Occupational Therapy, Physiotherapy, Podiatry, Audiometry, Counselling, Aged Day Care and Palliative Care.

Operating hours

Central Referral Service phones are staffed from 8.30am to 4.30pm Monday to Friday.

Referrals are processed between 8am and 5pm Monday to Friday.

How do I refer?

Self referrals

Clients can self refer to our services by calling the Central Referral Service on 1800 600 681.

Health professional referrals

For enquiries about Child & Family Health or Complex, Aged & Chronic Care, please phone the Central Referral Service on 1800 600 681 between 8.30am and 4.30pm Monday to Friday.

There is a 24 hour voicemail message service. Messages are generally retrieved and returned within 24 hours of receipt.

To refer a patient to one of our Child & Family Health services please complete our referral form then:

To refer a patient to one of our Complex, Aged & Chronic Care services please complete our referral form then:

Please note: if your patient is aged over 65 years (or over 50 years for Aboriginal/Torres Strait Islander patients), referrals must be made directly to My Aged Care. In My Aged Care our service provider name is Allied Health & Community Nursing & Social Support Group WSLHD

Why does CRS ask so many questions?

CRS uses Community Health Service criteria to determine the eligibility of the referral request. Demographic, family/support, legal issues, risk issues, safety issues and presenting health information is required for the client registration and clinical allocation to the appropriate Community Health service. Some information requested is required by the Ministry of Health and funding agencies.


Our services are provided in a number of locations. Care can be located at the Parramatta Community Health Centre, in people’s homes or in other venues such as Rosewood Cottage Support Centre For Older People

Community Health Centre

The Parramatta Community Health Centre is located at Jeffrey House, 162 Marsden Street, Parramatta


Rosewood Cottage Support Centre For Older People is located at 22 Fullagar Road Wentworthville


Carinya Aged Day Care is located at 8 River Road, Ermington


The Parramatta Community Health Centre is located at Jeffery House within the Parramatta Justice Precinct (PJP), at the intersection of Marsden & Phillip Streets.


On site parking

  • There is no general parking available on site
  • Limited disabled parking is available on site (you must have a current sticker). Please phone (02) 9843 3122 to book

Local parking options

  • Westfield Parramatta - Multi-level parking. Hours: 7am–midnight. Cost: 0-3 hours FREE
  • Parramatta Park - Time-limited free parking

Public transport

Getting here by train

The Parramatta Community Health Service is 800m walk from Parramatta Train Station

Planning your trip

Contact the Transport NSW Info service to plan your trip and obtain the latest timetable, fare and wheelchair access information.
Phone: 131 500 (24 hours, 7 days a week)

Your Rights and Responsibilities

Your Rights and Responsibilities as a patient, carer or community member of the Western Sydney Local Health District 

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