We provide a Worker on Duty (WOD) service as a gateway into Youth Health Services as a point of access for support to any young person who walks through our doors. We know that some young people may find it difficult to access support through other means, so our WOD works under the premise of “no wrong door” and will endeavour to support anyone who contacts our service, whether that is within Youth Health Services or with external agencies/programs.
The WOD service can be accessed via primary and secondary referrals through telephone, e-referral or via presentation to the service. An initial assessment is conducted, and a triage system is in place to ensure those who require a service receive one in a timely manner.
Medicare cards are not required, and all services provided are free.