COVID-19: Testing & visitor information
Free & confidential COVID-19 testing is available at walk-in or drive through clinics in Western Sydney
Clinic locations and times (updated 9 October)
COVID-19 visitor policy & visiting hours
- everyone who enters our hospitals needs to undergo health screening. You will be asked a series of questions such as whether you have been in close contact with someone with COVID-19, your recent travel and whether you are experiencing any flu-like symptoms. You will also have your temperature checked
- you will also be requested to wear a mask when in our facilities to help keep you safe
- visiting hours are: 10am-12pm and 5pm-7pm
- if you are visiting the hospital to get a COVID-19 test, please ensure you exit the hospital immediately after being tested.
DOWNLOAD PDF: for more information about our one visitor per patient policy
CLICK: to read about changes to our visiting hours during COVID-19
Changes to hospital visiting hours during COVID-19
To protect you and your loved ones from COVID-19, our visiting hours have changed. From Thursday 20 August, one visitor per patient can visit each day between 10am to 12 midday, and between 5pm to 7pm. Special considerations apply for birthing, palliative care, NICU and ICU.
Connect to our free WiFi
Connect with your loved ones virtually. Free WiFi is available for all patients and visitors.
Select the Hospital_Guest_WiFi network
No username or password is required
Please help us all stay safe & well
Staff, patients and visitors are required to wear masks for their own safety and the safety of others.
Please do not visit patients if you are unwell. Thank you for helping us save lives.
For more information about COVID-19
For the latest information about COVID-19 or to find a testing clinic near you, visit the NSW Health website.
Visitor’s rights & responsibilities
Your responsibilities as a consumer, carer or community member:
- Treat all staff, volunteers, patients and visitors with respect, courtesy and without discrimination on the basis of age, gender, race, religion, culture, disability or sexual preference.
- Tell staff your own medical history, including medications taken, family history of any allergies you may have.
- Tell the staff if you do not understand any tests or treatments.
- Tell the staff if you are receiving other treatments, or if you stop or change any treatments or medications.
- Cooperate with any treatment provided.
- Tell the staff if your religious or cultural beliefs make it difficult for you to agree with the recommended treatment.
- Keep appointments, or let staff know if you need to cancel or change an appointment.
- Ensure that when you receive treatment at home, your home is free from tobacco smoke, violence, harassment and that all animals are restrained.
- Be involved, along with your carer, in decision making about your health care.
- Give feedback about your experiences in using the health services.
Meal times for patients
The inpatient meal times are as follows (meals are served during these periods):
Breakfast: 7:00am – 8:15am
Morning Tea: 10:00am – 11am
Lunch: 12:00pm – 1:15pm
Afternoon Tea: 2:30pm – 3:30pm
Dinner: 5:30pm – 6:45pm
Supper: 7:15pm – 8:15pm
Healthy food & drink options for patients & visitors
Recently, NSW Health announced its plan to move NSW Health facilities towards providing healthier food and drink options for staff and visitors.
One of the first initiatives is to remove all sugary drinks with no nutritional value, such as soft drinks, from sale by December 2017.
The overall aim of the new healthy food framework is to support our staff and visitors to make healthy food and drink choices by increasing healthy options and decreasing less healthy options from sale/catered events.
The framework doesn’t apply to patients, or foods and drinks brought in by staff and visitors from outside our hospitals.
Westmead Hospital was the first Sydney hospital to trial the removal of sugary drinks in its vending machines and cafes.
Over the coming months, all health facilities across western Sydney and NSW will remove sugary drinks from sale.
For more information, visit Healthy Food and Drink Framework.