Staff at Westmead Hospital

Contact Westmead Hospital

Contact Westmead Hospital

Main hospital (24 hours)

Location IconCnr Hawkesbury Road and Darcy Road
Westmead NSW 2145 

Phone Icon(02) 8890 5555

 

Post Icon PO Box 533, Wentworthville NSW 2145

 

In an emergency, call 000

Emergency department (24 hours)

Location IconHawkesbury Road
Westmead NSW 2145

Phone Icon(02) 8890 5555

Give us your feedback
Getting to Westmead
Car parking information
Patient information
Visitor information

Tell us what you think about our services

Click on the icon to complete the Westmead Hospital Patient Experience surveyIf you have been a patient, carer or family member at Westmead Hospital, we want to know what matters to you.

Take our Patient Experience survey

How to obtain a copy of your healthcare record

Would you like to view or access your health record?

Visit our Right to Information site to find out how

Consumer Feedback Framework

Would you like to find out more about our approach to feedback?

Visit our Consumer Feedback Framework page to find out more

Your rights & responsibilities as a patient or carer

Everyone seeking or receiving healthcare in Australia has certain rights and responsibilities. They include the right to access, safety, respect, communication, participation, privacy and to comment on their care.

Download our Rights & Responsibilities brochure to find out more

Do you have a media enquiry?

Do you have a media enquiry about our hospital? Are you looking for comments from one of our experts or would you like to film for TV news?

Contact our Corporate Communications Team

How to pay your bill

You can:

  • pay at the cashiers
  • pay online
  • pay over the phone
  • pay via mail
To find out how, visit our How to Pay Your Bill page
 

Our approach to feedback

Your feedback helps us know what we are doing well and where we can improve.

Compliments will be shared with the relevant departments and staff.

We will contact you to let you know we have received your complaint and you will be informed of any decisions made and action taken. We aim to investigate and resolve complaints within 35 days.

Feedback will be sent to the appropriate teams or services for review, discussion and consideration.

You can find out more about our approach to feedback on our Consumer Feedback Framework page.

Submit your feedback

Please use the feedback form below to contact us.

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