Oral Health Assistants

Oral Health

Oral Health

Welcome to Western Sydney Local Health District Oral Health Services

We provide public dental services to eligible people in the Local Government Areas of Auburn, Baulkham Hills, Blacktown, Holroyd, and Parramatta through the Oral Health Access Program. We are also a state-wide specialist oral health service provider for New South Wales.

We operate two facilities. See 'Coming to our facilities' below for visitor information. 

1. Westmead Centre for Oral Health

The Westmead Centre for Oral Health is one of the largest oral health centres in Australia offering general and specialist dental services. See 

2. Mount Druitt Dental Clinic

The Mount Druitt Dental Clinic is located within Mount Druitt Hospital. The clinic provides high quality general dental care for adults and children including prosthetic services. 

Our services

General services

We offer a comprehensive range of dental services to support your oral health, including:

  • Oral hygiene and dietary advice: Receive personalised guidance to improve your oral hygiene habits and nutrition, helping you maintain healthier teeth and gums.

  • Routine cleanings: Our professional cleaning services remove plaque and tartar, keeping your smile bright and your teeth healthy.

  • Sealants: Protect your teeth from decay with dental sealants. This preventive treatment shields the surface of your molars from harmful bacteria.

  • Fillings: Repair cavities and restore the function and appearance of your teeth with fillings.

  • Extractions: Safe removal of severely damaged or decayed teeth.

  • Dentures: Custom-made dentures to restore the function and aesthetics of your smile, improving comfort and confidence.

  • Simple Root Canal Therapy: Treatment to preserve an infected or damaged tooth and prevent further complications.

We may offer more complex treatments, such as crowns, on a case-by-case basis, depending on individual needs and circumstances.

Specialist dental services

Specialist services are available to patients who have been referred by their general dentist or doctor in accordance with the NSW Health Specialist Referral guidelines. Please note, due to high demand, there may be a waiting period before you can see a specialist. Some specialist services are covered at no charge. However, certain treatments may incur additional fees, and you will be informed of any applicable charges before your treatment begins.

Training future dental professionals

As part of our commitment to education, we provide dental students with opportunities to gain hands-on experience under the supervision of qualified, experienced clinicians. As a result, you may receive care from a dental student, with expert oversight to ensure the highest standard of care.

Coming to our facilities

Westmead Centre for Oral Health

We're located inside Westmead Hospital, corner of Hawkesbury and Darcy Road.

If you're driving, the quickest entrance is via the corner of Darcy Road and Institute Road. You can park at Car Park 1 (P1), but parking is free for only the first 15 minutes. More details on parking rates and access

The hospital is easy to reach by public transport, with both train and T-way bus services available. Westmead Train Station is just 250 metres away, about an 8-minute walk.

View the location on Google Maps

Mt Druitt Hospital Dental Clinic

Mt Druitt Hospital Dental Clinic is located at 5-7 Luxford Road, Mt Druitt NSW 2770.

View the location on Google Maps

Eligibility

All children (under 18 years old) who are NSW residents are eligible for public dental services in NSW.

Adult NSW residents must be eligible for Medicare and hold one of the following Australian Government concession cards:

  • Health Care Card

  • Pensioner Concession Card

  • Commonwealth Seniors Health Card

Additional eligibility criteria may apply for dental specialist services or dental services provided in a hospital.

All patients should bring their Medicare card and/or concession card when visiting the Westmead Centre for Oral Health.

Bookings

All patients must have a pre-booked appointment to receive dental care. To make an appointment, please contact our Call Centre at 1800 679 336 between 8:00am and 5:00pm, Monday to Friday.

If you are experiencing facial swelling, uncontrolled bleeding, or facial trauma, please come to the centre immediately without delay.

Preparing for your appointment

Checklist

Please bring the following items to each appointment:

  • Medicare card

  • Centrelink Concession Card

  • Photo ID

  • Medical summary (if available)

  • Details of any medication you are taking

  • Children under 15 years must have a parent or legal guardian with them 

  • You may wish to bring water/food as there are no food or coffee shops around the clinics

  • Entertainment e.g. a book

If you are unable to attend or will be late

If you are unable to attend your appointment or will be running late, please contact us as soon as possible at 1800 679 336.

If you need an interpreter

If you require an interpreter, please ask your clinician or reception staff to arrange this for your next appointment.

Emergency information

Dental emergency symptoms:

  • Dental trauma or injury

  • Swelling of the face or neck

  • Swelling in the mouth

  • Bleeding from the mouth that won't stop

  • Difficulty opening the jaw and/or swallowing

If you think your symptoms are serious or if your situation worsens before you can access dental care, call Triple Zero (000) or go to your nearest hospital Emergency Department.

For emergencies at Westmead, please contact:

  • 1800 679 336 during working hours (Westmead Centre for Oral Health)
  • (02) 8890 5555 outside working hours (Westmead Hospital Emergency Department)

COVID-19 and other respiratory illnesses

NSW Health continues to focus on providing a safe health service for patients, families/carers and staff while providing kind and compassionate care. 

If you have cold or flu-like symptoms such as cough, fever sore throat or runny nose, please stay at home and do not visit a healthcare setting for at least seven days. Ensure you have a negative RAT test before visiting.

As an added precaution to protect patients and staff from infection, if you think you may be a high risk for having acquired COVID-19, please avoid visiting friends and family in hospital for 7 days after your exposure risk. 

To help protect patients and staff, if you think you may have been exposed to COVID-19, please avoid visiting friends and family in the hospital for 7 days.