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Emergency Department

Emergency Department

In case of an Emergency dial 000 (for Police, Fire and Ambulance)

Our emergency departments (ED) are open 24 hours a day, 7 days a week. Call 000 in an emergency.

WSLHD Emergency Departments

Hospital Telephone  Street Address 
Auburn

02 8759 3362

02 8759 3361

Hargrave Road, Auburn NSW 2144
Blacktown

02 9881 8215

02 9881 8216

Blacktown Road, Blacktown NSW 2148
Mount Druitt

02 9881 8215

02 9881 8216

75 Railway Street, Mount Druitt NSW 2770
Westmead 02 8890 6520 Darcy Road, Westmead NSW 2145

Is this the right place to be?

Emergency departments are available to the community for serious and unexpected events. They are open 24 hours a day and seven days a week, but they are a busy and crowded and patients are seen in the order of seriousness, not in the order of the time that they arrived. 

The alternative options available to you include visiting your local pharmacy, contacting the 24-hour Healthdirect helpline at 1800 022 222, consulting your general practitioner (GP), or reaching out to the Western Sydney Urgent Care Line at 1800 371 372. For further information about these alternative care choices, kindly click here.

When to call 000?

If you or your patient are experiencing any of the following:
  • central or crushing chest pain lasting more than 10 minutes
  • unconsciousness or a seizure (fit)
  • severe difficulty breathing or turning blue
  • severe bleeding or inability to control bleeding with pressure
  • sudden inability to move or speak, or sudden facial drooping
  • the effects of a severe accident.

Call triple zero (OOO) immediately.  

What to expect at the ED?

Emergency departments use a triage system to ensure that we treat the sickest person first. We also have a few different “streams” or models of care so there are different people in different queues depending on what they have come to hospital for.

When you arrive at the Emergency Department, you will be seen and assessed by a triage nurse. You will then be given a triage category.  Patients are seen in order of triage category, so triage 1 patients will always be treated ahead of other patients.

Please don’t eat or drink anything until you have been seen by the doctor.

And don’t hesitate to ask for pain relief if you need it. 

What should I bring with me? 

  • Medicare card
  • Medication and allergy list
  • Letter from GP or specialist (if you have one)
  • Any X Ray/ Scans or other test results
  • Health care card or concession card
  • Private health insurance card

Who can help me at the ED?

We have a dedicated Emergency Department team that includes

  • The Patient Experience Officer
  • The Emergency Department Waiting Room Nurse
  • Clerical staff
  • Your Nurse
  • Your Doctor

What are the next steps?

Once you have been seen by a doctor various tests like blood, urine and imaging tests may be organised to further assess your condition. The doctor might also refer you to your GP or a suitable specialist clinician as needed. You will be given pain relief or other appropriate treatment.

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