Committed to Education

Professional support unit

What do we offer?

1. A confidential specialist mental health service for individual doctors across the career life cycle     from medical students to senior doctors;

2. Systems support for public health medical systems.

The WSLHD PSU adopts the National Framework to Guide Coordinated Action on the Mental Health of Doctors and Medical Students using a primary, secondary and tertiary prevention model focused at both individual and systemic levels.
The WSLHD Medical Professional Support Unit (PSU) is modelled on an initiative developed and adopted widely across the National Health Service in the United Kingdom.


Our aims are to:

  1. Reduce barriers to doctors receiving psychological support and mental health care and to increase access to such;
  2. Foster a medical culture that is characterised by mutual compassion, generativity, communication and respect.

How do we do this?

  1. We understand your concerns about confidentiality, mandatory reporting, and stigma, which often impede doctors from accessing much needed treatment. We will happily answer any of your questions about these issues, or follow this link for more information.
  2. We conduct triages for all presentations to help you sort out what kind of support is appropriate for you and suited to your needs. We conduct both informal discussions and formal assessments both in person and using tele-health from an office in the Research Education Network building near Westmead Hospital.
  3. Our approach is to initially make telephone contact with the doctor, explain the nature of our service and work collaboratively to determine what the doctor needs; to be then followed by a more formal assessment if required and desired, or referral to an appropriate external service.


What sort of issues?

We provide support and referral for a broad of symptoms and problems of varying severity. Some examples include: - conflict in the workplace, anxiety, depression, drug or alcohol misuse, marital and relationship issues, coping with chronic physical illness, complicated grief, debriefing after distressing situations and managing difficult doctor-patient encounters.


How to get in touch?

Send us an email at
Please include a phone number and some times during business hours from Tuesday to Thursday when you will be available for a brief triage conversation.
Please note: The emails will only be checked during working hours Tues-Thurs, for more urgent matters please contact your GP, local Emergency Department or the DHAS.

To protect your confidentiality no further details about your reasons for a referral will required in the initial email


Free mental health support, just for doctors and medical students.
Run by doctors for doctors.

PSU flyer thumbnail

Click on the image to download the flyer


Science of Resilience of Doctors in a Pandemic

Resilience of doctors in a pandemic 

Click on the image to download the presentation


DHAS (Doctor’s health advisory service)

Type of service
A 24/7 telephone line where doctors can anonymously seek support and advice about any health matter for themselves or for a colleague or friend

02 9437 6552



EAP (Employee Assistance Programme)

Type of service
A free short term, solution based counselling service where doctors are matched with private providers.

Contact 1800 818 728



DRS4DRS (Doctors for Doctors)

Type of service
A national organisation that has a collection of useful resources related to general health and wellbeing for doctors. A 24/7 phone line for mentoring support from other senior doctors and links to other services.



The Essential Network

Type of service
A Black Dog Institute run mental health service for all health professionals. Includes self help resources and access to psychologists and psychiatrists.



The Doctors’ Clinic

Type of service
The Doctors’ Clinic offers telehealth consultations with peers, many of whom have additional skills in mental health, counselling, coaching and supervision



Hand N Hand

Type of service
A volunteer run peer support group service. Doctors are matched with peers and meet regularly.




Doctors with Disabillities

Type of service
An advocacy and support group for doctors with chronic illness and disabillity.



Do It Yourself

Some people experiencing mild to moderate symptoms may prefer to use online forms of therapy. A range of different programs are available, most of which are backed up by phone, email, text or web chat support from a mental health clinician. Online therapies can be particularly helpful for people living in rural and remote communities, who may find it difficult to access face to face care Remember, we're all different and online therapies may not be suitable for everyone.

If you'd like to explore what's on offer and what might work for you, the Australian Government's Head to Health website can help you find free and low-cost, trusted online and phone mental health resources.


Staying Sane for Teams Module

This module is intended to provide practical advice for strategies that clinicians working in teams in acute settings can use immediately to improve their mental wellbeing. It also provides links to other resources currently available from This Way Up, Black Dog Institute and Beyondblue.


Pandemic Kindness Movement

The Pandemic Kindness Movement was created by clinicians across Australia, working together to support all health workers during the COVID-19 pandemic. We have curated respected, evidence-informed resources and links to valuable services to support the wellbeing of the health workforce.

Pandemic Kindness Movement



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