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Overview

This is a quick overview of the IT systems, which you will need to know about as a junior doctor at Westmead.

All of the applications mentioned below can be accessed from the applications tab on the front page of the WSLHD intranet, which is accessible from every networked hospital computer (click here to view from within the hospital). Many of the applications and resources you need can also be accessed from the front page directly from the big Green Box titled 'Links for Clinicians'. If you have any specific computer training requirements you may arrange this with RSU, or for PGY1s and PGY2s, contact Lauren McGroder at lauren.mcgroder@health.nsw.gov.au.

We’ve been using an electronic medical record (EMR) since-mid 2017 and this means you simply cannot do your job without IT access. This should have been organised before you started. If you have not have been provided with a login (and training where required) to Cerner Millennium Powerchart by the time you have started, you should raise this immediately with your supervisor and the Resident Support Unit. All new Interns will receive training during Orientation Week.

Your login for Powerchart will be the same as all of the other health applications - specifically:
  • Health e-mail
  • My Health Learning
  • Stafflink
  • Health Roster
The one exception is the clinical wi-fi network, for which you will be issued a separate login
 
Most of the time you will be using computers that have already been logged into the network, but you will still need to use your own login and passwords to access individual applications.

For any problems with computer systems your first line of enquiry should be the statewide service desk on 1300 285 533 or submit your enquiry on line (click here for on line request).

Cerner Millenium Powerchart – eMR, eMEDs, eFluids

The system you will use most commonly is Cerner Millenium Powerchart, more commonly referred to as just “Powerchart” or simply “the EMR”. Almost all of the patient documentation – including all of the clinical continuation notes, discharge summary, etc – will be entered or read through Powerchart. At present our medical record remains a hybrid model and you need to check both the electronic and hard copy records, though increasingly we are moving towards fully electronic.

Powerchart functions you will need to use include:
  • Clinical documentation – for all disciplines
  • eMEDs - 99% of prescribing
  • eFluids - for most fluid orders (blood products and transfusions being the exception)
  • Observation and  Observation Charts
  • eOrders – ordering pathology, imaging
  • Discharge summaries
  • Accessing results (including images).
  • eReferrals - referring to some (but not all) internal outpatient clinics
  • Consults - for a limited a limited number of services only
  • After hours JMO jobs lists for the general medical and surgical wards

There are learning resources available on the intranet to assist you with Powerchart and EMR. Click here to access if you are viewing this from within the hospital. They can also be accessed from the front page of the Intranet under "Links for clinicians" - IT - eMR Resources

Read Only Access to Powerchart Results on your Phone All medical officers have wi-fi access and are able to log in to the hospital’s “clinical” wi-fi network on their smart phone or tablet. Once logged in, you can access  "Mobile eMR”, (click here to view from within the hospital) which provides excellent, read only access to all of your patients' records and results. It is recommended that all JMOs test this out. It is also possible to access full Cerner functionality on your own device, though this is more complex to set up and probably too tedious to use on a phone.

Firstnet - ED System

This is used in all of our Emergency Departments and for those who have not been previously exposed, you will be trained when you rotate into ED.

Guidance MS - Antimicrobial Stewardship

This is our anti-microbial stewardship program and any doctor who is needs to prescribe antibiotics will need access. This can be accessed from the Applications tab on the Intranet home or directly from Powerchart. Training can be organised through the Antimicrobial Stewardship Pharmacist, 8890 4641 or page 8926. Click here, if inside the hospital, for more details on the intranet about Guidance, including a manual.

Wi-Fi Access

All Junior Medical Staff should be set up for wi-fi access and provided with a login by the time you start. If you do not have a login you should contact the Statewide Service Desk on 1300 285 533.

Once you have a login, this will enable you to connect to the hospital’s “Clinical” network which gives you access via your smartphone or other devices to the hospital intranet and (once appropriately configured) to the internet. Instructions for how to configure your phone and connect via wi-fi can be found on the hospital intranet (search on "BYOD") or click here to view from inside the hospital.

Once connected, you can see all elements of the hospitals intranet system and the internet. One of the most useful features of this that you can book mark is Mobile eMR, (click here to view from within the hospital) which gives you read only access to Powerchart for all of your patients results.


Health e-mail

All JMOs will be issued with a health email account - usually firstname.surname@health.nsw.gov.au This will be the same account used by every hospital at which you work, throughout your career in the NSW public hospital system. This is your hospital’s official means of communication and it is an obligation of your job to check these regularly. Health email must be used by all staff for patient and work-related correspondence. Use of personal email for work purposes is in breach of the code of conduct and WSLHD policy.

Your e-mail can be accessed via the intranet (from the applications tab on the intranet home page) or the internet – just google NSW Health Webmail. Your Login and password will be the same as your Network login.

It is possible to configure your phone so that your health emails are directed to your inbox, but you will need to complete an authority form which you can download here. Once this application has been processed by IT, you will still need to configure your own phone to recieve health emails. Instruction manuals for how to do this for Apples and Androids can be found here, on the IT intranet website, which can only be accessed from a hospital computer 

It is NOT possible - for security reasons - to have your health emails automatically forwarded to a private account.

One of the common observations is that the health e-mail inbox fills up rapidly with frequent broadcast messages, many of which are not relevant for medical staff. It is possible to configure your inbox settings to automatically forwards your broadcast messages to a different folder, keeping them out of your in box. Instructions for how to do so can be downloaded here

Updated 6th Feb 2018

My Health Learning - e-learning modules and learning transcripts

This site is maintained by HETI and provides access to a huge array of e-learning modules including all of those which have been mandated for medical staff by NSW Health. It also contains a record of all of you learning achievements (both e-learning and face to face) during your employment in the public hospital system.

It can be accessed via the intranet (from the applications tab on the intranet home page) or the internet – just google My Health Learning. Your login and password will be the same as your Network  and e-mail login and password

You should be aware that this hospital, along with all others, will be monitoring your progress with regard to completion of the mandatory e-learning modules.

Stafflink

Stafflink is your payroll IT system and you can login to this to view your payslip, pay history leave balances, group certificate and banking details. It can be accessed via the intranet (from the applications tab on the intranet home page) or the internet – just google Stafflink NSW Health.

Your login and password will be the same as your network and e-mail. View the StaffLink Employee Self Service User Guide here. 

Westmead ED Home Page

The Westmead ED have established a suite of useful resourses which are used by many staff outside of ED. Apart from being able to access ED rosters, you can access the daily duty roster (with the details of all of the key after hours doctors) and the Weekly team roster, with details on a weekly basis of who is on which team

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