Counsellors help people with their thoughts, feelings, experiences, relationships and behaviour. They help families work better together.

We can help you with

  1. Adjusting to parenthood for you and your partner

  2. Parenting strategies and your child’s behaviour

  3. Family relationships and family conflict

  4. Managing emotions

  5. Anxiety and depression symptoms

  6. Managing stress

  7. Self-esteem, shyness, and low confidence

  8. Grief and loss

  9. Experience of trauma and abuse (including Domestic Violence)

  10. Migration and cultural stress

Who we care for

Children, adolescents, parents and families.

Individual adults.

How to access this service

You can ask for this service by calling the Central Referral Service on 1800 600 681.

An administration officer will gather some information from you and pass your request on to the counselling team.

There may be waiting times for counselling services - you can find details about other services that can help you while you wait on our Useful Links and Phone Numbers page.

Service Providers please refer your clients using our referral form.  We will confirm acceptance of your referral following receipt and review of eligibility.

Frequently asked questions

The Child & Family Health Counselling Service is not a crisis service and is unable to provide immediate or urgent support. If you, or someone you know, needs immediate support, please use the services listed below. In addition, further support services are listed on the Useful Links and Phone Numbers page.



Police/Ambulance 000


Police assistance line 131 444


NSW Mental Health line 1800 011 511

Suicide call-back service 1300 659 467

Lifeline 131114

Kids helpline 1800 55 1800



NSW Domestic and Family

Violence helpline 1800 656 463


National RESPECT 1800 737 732


NSW Child Protection helpline132 111


NSW Aging & Disability helpline 1800 628 221



Parentline 1300 1300 52
(9am-9pm weekdays; 4pm-9pm weekends)


Karitane helpline 1300 227 464

(8am-9pm Mon-Thu; 9am-4pm Fri-Sat)


Tresillian helpline 1300 272 736

(7am-11pm all days)

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Learn the Signs Act Early is a new tool in your child's Blue Book that you can use
to learn about your child's brain and physical development.

We can help if you have questions about your child’s development.

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