Auburn Community Health Centre

Provides a range of services to children, young people, adults and older people.

Who we care for

We care for people who live, work or attend school/preschool in the Auburn local government area.

There no age restrictions for people with chronic and complex health conditions.

The following services have age restrictions;

  • Child and Family Health Nursing is for babies and children aged 0-5 years
  • Child and Family Speech Pathology is for babies and children aged 0-7 years
  • Child and Family Occupational Therapy services is for babies and children aged 0-7 years
  • Child and Family Hearing testing is for children from ages 3 to 12 years

What we do

Auburn Community Health staff work in partnership with schools, GPs, hospitals, non-government agencies and other organisations to provide care at the Auburn Community Health Centre, in people’s homes or in other venues, such as Early Childhood (Baby Health) Centres and Aged Day Centres.

We also specialise in health promotion, prevention and early detection to assessment and treatment and continuing care.

Services for children and families include;

Services for people with chronic and complex health conditions include;

  • Community Nursing including wound care, palliative care, continence and support for people with chronic health conditions
  • Podiatry
  • Occupational Therapy
  • Dietetics
  • Counselling
  • Integrated primary health care with local General Practitioners
  • Diabetes Education
  • Mental Health services
  • Drug & Alcohol services

Aged respite services for people with dementia and their carers

Auburn Aged Day Care Centre provides aged respite services to people from English-speaking and culturally and linguistically diverse backgrounds and their carers.

Hevington House provides aged respite services to people with dementia and their carers.

Hevington House is located at 19 Hevington Rd, Auburn and is located approximately 120m from the Auburn Community Health Centre.

How to access this service

The Central Referral Service (CRS) is the central access point to Complex, Aged and Chronic Care and Child & Family Health Community Health Services and enables GPs, patients, hospitals, families and health providers to register their request for services into Community Health Services for clinical triage.

CRS does not provide clinical assessment or triage services.

CRS receives and registers requests for referrals for WSLHD Community Health clinical services such as Nursing, Women’s Health, Speech Pathology, Occupational Therapy, Physiotherapy, Podiatry, Audiometry, Counselling, Aged Day Care and Palliative Care.

Operating hours

Central Referral Service phones are staffed from 8.30am to 4.30pm Monday to Friday.

Referrals are processed between 8am and 5pm Monday to Friday.

How do I refer?

To refer a patient to one of our Child & Family Health services you can:

  • call us on 1800 600 681 between 8.30am and 4.30pm Monday to Friday. There is a 24 hour voicemail message service. Messages are generally retrieved and returned within 24 hours of receipt.
  • complete the CRS Client Registration Form then fax it to 02 9881 7789
  • email your referral to WSLHD-CommunityHealth-ReferralService@health.nsw.gov.au

To refer a patient to one of our Complex, Aged & Chronic Care services please complete our External Referral form then:

Please note: if your patient is aged over 65 years (or over 50 years for Aboriginal/Torres Strait Islander patients), referrals must be made directly to My Aged Care. In My Aged Care our service provider name is Allied Health & Community Nursing & Social Support Group WSLHD

Why does CRS ask so many questions?

CRS uses Community Health Service criteria to determine the eligibility of the referral request. Demographic, family/support, legal issues, risk issues, safety issues and presenting health information is required for the client registration and clinical allocation to the appropriate Community Health service. Some information requested is required by the Ministry of Health and funding agencies.

Location

Our services are provided in a number of locations. Care can be located at the Auburn Community Health Centre, in people’s homes or in other venues such as Hevington House

Auburn Community Health Centre

The Auburn Community Health Centre is co-located with Auburn Hospital at Norval Street Auburn.

The Auburn Community Health Centre is a separate building which is clearly signposted.

Hevington House

Hevington House is located at 19 Hevington Rd, Auburn and is located approximately 120m from the Auburn Community Health Centre

Directions

You will find information about parking and public transport options on the Getting to Auburn Hospital webpage.

Your Rights and Responsibilities

Your Rights and Responsibilities as a patient, carer or community member of the Western Sydney Local Health District 


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