NSW Health guide to healthcare visitation

October 25th, 2022. For full guidance visit here.

NSW Health continues to focus on providing a safe health service for patients, their families and carers, and staff, while providing kind and compassionate care.

Visitors to NSW Health hospitals, community health centres, and outreach clinics are welcome and are required to wear a mask before entering and while inside a healthcare facility. Children aged 12 and under are not required to wear masks.

Masks and hand sanitiser will be freely available at all healthcare settings.

If the person you are wishing to visit is currently COVID-19 positive, your request will need to be clinically assessed and some restrictions may apply.

If you have cold or flu-like symptoms such as a cough, fever, sore throat or runny nose please stay at home and don’t visit a healthcare setting for at least seven days, and then ensure you have a negative RAT before visiting.

As an added precaution to protect patients and staff from infection, if you think you may be a high risk for having acquired COVID-19, please avoid visiting friends and family in hospital for 7 days after your exposure risk.

Some hospitals may implement short-term restrictions in response to a local COVID-19 outbreak to minimise the risk of transmission and ensure the safety of patients and staff.

Additional recommendation for high risk settings

Visitors entering wards with vulnerable patients in the Western Sydney Local Health District will be asked to complete screening on their mobile devices prior to accessing the wards. This is to provide an extra layer of protection for those most at risk from COVID-19 or other respiratory illness. QR codes will be placed at the entrances to these areas with instructions. For those without mobile devices please speak to a staff member before entering the area.

Visiting Hours to Facilities

Our general visiting hours from 8 am to 8 pm with no more than 4 visitors to one patient at one time. Visiting hours and the number of visitors may vary for some wards and services.

WESTMEAD
   Visiting Hours  No. of visitors allowed per patient
General  8 am – 8 pm  4
ICU  10 am - 12 pm & 5 pm - 8 pm  2
NICU* 10 am -12 pm & 5 pm - 8 pm


Anytime
2
(with one being an immediate family member, must be a parent)

Parents
AUBURN
   Visiting Hours  No. of visitors allowed per patient
General  8 am – 8 pm  4
Newborn Care  8 am – 8 pm  2
(with one being an immediate family member, must be a parent)
BLACKTOWN
   Visiting Hours  No. of visitors allowed per patient
General  8 am – 8 pm  4
ICU  10 am - 8 pm  2
NICU*

Anytime

 2 (Parents only)

MT DRUITT
   Visiting Hours  No. of visitors allowed per patient
General  8 am – 8 pm  4

Note* Please discuss with staff the requirements for COVID testing prior to visitation to NICU.

More information to understand high risk contacts and general advice for people exposed to COVID-19 is here.

More information on the requirements for participants in care for maternity services (birth partners) can be found here.

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