Stay mentally well – help is available
If you need advice about your mental health, support is available. They are free and confidential. You can contact services by phone or online.
Mental health emergency support lines
If you are experiencing a mental health crisis, these telephone lines are free and available 24 hours, 7 days a week. Please reach out for help (more details below)
If life is in danger, call Emergency Services, phone 000 (triple zero)
Lifeline provides all Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services.
- ✆ 131 141 (24 hours/7 days)
- Web Crisis Chat (7pm-midnight/7 nights)
- Text: 0477 13 1 114 (6pm-midnight/7 nights)
For people who do not speak English, a free Translating and Interpreting Service (TIS) is available. To access this service:
1. Call TIS on 131 450 and ask to talk to Lifeline on 13 11 14 in the language required.
2. TIS will call 13 11 14 on behalf of the caller.
Kids Helpline is a free, private and confidential phone and online counselling service for young people aged 5 to 25.
- ✆ 1800 55 1800 (24 hours/7 days)
- Webchat (24 hours/7 days)
- Email (8am-10pm/7 days)
Mental Health Line by trained mental health professionals for children, teens, adults and older people
- ✆ 1800 011 511 (24 hours/7 days)
For people who do not speak English, a free Translating and Interpreting Service (TIS) is available. To access this service:
1. Call TIS on 131 450 and ask to talk to Lifeline on 13 11 14 in the language required.
2. TIS will call 13 11 14 on behalf of the caller.
Mental health support services
Not experiencing crisis, but still looking for mental health support? Download our COVID wellness local contact numbers, or try these services:
Australian Red Cross COVID Connect
- If you are not in regular contact with others, the COVID Connect service offers a friendly phone chat service for free
- ✆ 1800 733 276.
Beyond Blue Coronavirus mental wellbeing support service
- ✆ 1800 512 348
- :Online chat (Monday to Sunday, 3pm-12am)
- :Online forum
Black Dog Institute
- Online clinic: a free mental health assessment tool created by leading clinicians and based on research
Greater Western Sydney Aboriginal Health Service (Mount Druitt)
- ✆ (02) 9836 7300 (Monday to Friday, 8:30am-5:00pm)
- Telehealth consultations are available
MindGuide Western Sydney
- A free online database to help people in Western Sydney navigate mental health information, support and services
ReachOut forum
- A supportive, safe and anonymous online forum for 14 to 25 year olds.
SANE Australia
- ✆ 1800 187 263 (Monday to Friday, 10am-10pm)
Stride Safe Space Blacktown
- ✆1300 00 1907: Suicide prevention service
WSLHD Mental Health Services
- Provides specialist services relating to prevention through to early detection, early intervention, triage, assessment, acute and sub-acute care, and various levels of treatment and ongoing support in the community
- ✆ Please call 1800 011 511 to discuss referrals
- COVID-19 let's talk is a new WSLHD Mental Health helpline which provides advice and help for children, teenagers, carers and adults who require counselling and support.
- ✆ 8890 5236 (Monday – Friday from 8.30am – 5pm)
WSLHD Employee Assistance Program (EAP)
- EAP is available for NSW Health staff members and family with issues and concerns, with free and confidential access to counselling services
- ✆ 1800 818 728
Mental health self care
We all need to look after our mental health. These resources and planning tools will help you find the best self-care strategies for your mental wellbeing.
Support for people caring for someone with mental illness
Caring for someone with a mental illness may be challenging during this time. Below you will find services for carers.
Support for people experiencing financial hardship
If you are feeling stressed because you have lost your job or your income has been affected, visit our Financial & legal support page.
Feeling worried, anxious or stressed? There are resources that may help. If you have been diagnosed with anxiety and/or depression or other mental illnesses, please stay in touch with your doctor or mental health professional.
Mindfulness is about ‘being in the moment’. You can be mindful while meditating, washing the dishes, showering or engaging in a hobby. Check out these links below!
Looking after your physical health is an important part of promoting good mental health. You can learn more about looking after your physical health from our Staying Healthy at Home page and resources below.
Stay connected
Physical distancing is an important part of stopping the spread of COVID-19. Stay connected with your friends, family and community while keeping a safe distance. See below for some ideas.
Stay in touch
Practice kindness
By practicing kindness you will help others who might be struggling during difficult times, and improve your own wellbeing. Below you will find links and tips about things you can do to practice kindness.