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COVID-19 has been a challenge for us all. Whether you are in crisis or managing an existing mental illness; starting to feel unwell and looking for help; or wanting to build resilience, there are trusted support services and information available. On this page you will find links to a variety of good quality mental health resources for a range of needs.
On this page:
If you need advice about your mental health, support is available. They are free and confidential. You can contact services by phone or online.
If you are experiencing a mental health crisis, these telephone lines are free and available 24 hours, 7 days a week. Please reach out for help (more details below)
If life is in danger, call Emergency Services, phone 000 (triple zero)
Lifeline crisis support chat (available online, Monday to Sunday, 7pm-12am)
✆ 131 141 Telephone support line
Kids Helpline telephone counseling support for children and young people aged 5 to 25 years
✆ 1800 55 1800
Mental Health Line by trained mental health professionalsfor children, teens, adults and older people
✆ 1800 011 511
Not experiencing crisis, but still looking for mental health support? Download our COVID wellness local contact numbers, or try these services:
✆ 1800 187 263 (Monday to Friday, 10am-10pm)
:The SANE Help Centre - online chat
: SANE forums
Beyond Blue Coronavirus mental wellbeing support service
✆ 1800 512 348
:Online chat (Monday to Sunday, 3pm-12am)
Black Dog Institute
Online clinic - a free mental health assessment tool created by
leading clinicians and based on research
WSLHD Mental Health Services
Provides specialist services relating to prevention through to early detection,
early intervention, triage, assessment, acute and sub-acute care, and
various levels of treatment and ongoing support in the community
✆ Please call 1800 011 511 to discuss referrals
WSLHD Employee Assistance Program (EAP)
EAP is available for NSW Health staff members and family with issues and concerns, with free and confidential access to counselling services
MindGuide Western Sydney
A free online database to help people in Western Sydney navigate mental health information, support and services
Greater Western Sydney Aboriginal Health Service
✆ (02) 9836 7300 (Monday to Friday, 8:30am-5:00pm)
Telehealth consultations are available
ReachOut forum– a supportive, safe and anonymous online forum for young people aged 14 to 25 years.
Australian Red Cross COVID Connect
If you are not in regular contact with others, the COVID Connect service offers a friendly phone chat service for free
✆ 1800 733 276.
Connector mental health support program
Free support program for western Sydney residents with mental health conditions
Individual support and group-based activities available: social support, fun activities and outings, money and budget assistance, linking to other services.
Self-referral accepted, complete this form and send to: email@example.com
COVID-19 Let's talk
New WSLHD Mental Health helpline
Phone line is open Monday – Friday from 8.30am – 5pm on 8890 5236, and provides advice and help for children, teenagers, carers and adults who require counselling and support.
We all need to look after our mental health during COVID-19. These resources and planning tools will help you find the best self-care strategies for your mental wellbeing.
Look after your mental health during COVID-19 – fact sheet, available in 35 languages.
Tips on staying calm if isolating due to COVID-19, available in 9 languages
Mental health and COVID-19 (video), also available in Korean, Turkish and Sinhalese
Black Dog Institute
Weekly mental health check in
MyCompass – personalised self-help tool for your mental health
iBobbly - A social and emotional wellbeing self-help app for young Aboriginal and Torres Strait Islander Australians
Self care information resources
Headspace (youth focused)
Toolkit for a healthy headspace
ReachOut (young people and parents)
10 ways to take care of yourself during Coronavirus
Orygen (young people and families)
Self care during the COVID-19 outbreak
iview - ABC
Your Mental Health - interviews, documentaries and music all designed to shine a light on mental health and wellbeing
Mental wellbeing activities
When to reach out for help
Tips on how to be present in the moment when feeling anxious
Mental health self-care resources in different languages
Caring for someone with a mental illness may be challenging during this time. Below you will find services for carers.
COVID-19 information for carers
Advice for carers
WSLHSD Family & Carer Mental Health Program
The Family and Carer Mental Health Program Western
Sydney provides carers with phone support, online support and face to face
support groups. Contact on (02) 8599 4880
Online friends, family and carer forum
Practical advice and support for carers
If you are feeling stressed because you have lost your job or your income has been affected, visit our Financial & Legal Support During COVID-19 for support
Feeling worried, anxious or stressed? There are resources that may help. If you have been diagnosed with anxiety and/or depression or other mental illnesses, please stay in touch with your doctor or mental health professional.
Black Dog Institute
Coronavirus resources for anxiety and stress
Anxiety self test
This brief questionnaire will ask you about symptoms of anxiety and some other related issues
WorryTime app - The WorryTime app enables you to get on with your day by helping you manage your worries.
Head to Health
Psychological tips for coping with infectious diseases
Ways to reduce stress during the coronavirus pandemic
Struggling with anxiety? – Learn coping strategies & self care tips
Ten Percent Happier
How to handle coronavirus anxiety
World Health Organization
Coping with stress during the COVID-19 outbreak
Ways to stay happy and hopeful during the pandemic
It is normal to feel anxious and fearful at this time
Set a time when you will check COVID-19 updates, and limit how long you spend reading or watching them each day
Stress and adversity can also be a path towards growth and meaning
The COVID-19 pandemic may feel overwhelming at times
Mindfulness is about ‘being in the moment’. You can be mindful while meditating, washing the dishes, showering or engaging in a hobby. During the COVID-19 pandemic, you may be feeling a range of emotions – and that’s okay. Feel them and take note of your thoughts. Do not judge them. Accept and embrace them. One of the most effective ways to practise mindfulness is to meditate. Check out these links below!
What is mindfulness meditation? Introducing mindfulness through a very quick meditation exercise via video!
How mindfulness can help during the coronavirus outbreak
Black Dog Institute
Quick relaxation techniques
What is mindfulness?
Looking after your physical health is an important part of promoting good mental health. You can learn more about looking after your physical health during COVID-19 from our Staying Healthy at Home page and resources below.
Managing your mental health – the importance of looking after your physical health
Tips for getting a good night’s sleep
Black Dog Institute
During COVID-19 you can exercise your way to better mental health
Limit alcohol and other drugs to help your headspace
Self care activities
Physical distancing is an important part of stopping the spread of COVID-19. Stay connected with your friends, family and community while keeping a safe distance. See below for some ideas.
Checking up on others
Managing your mental health – why staying connected is so important
The Check In app
R U OK?
Five ways to stay connected while physical distancing
Health tips from Sean Choolburra
Tips for keeping healthy, strong and connected
Give support – Simple steps for important conversations
You might have heard about being kind to yourself and others during COVID-19. By practicing kindness you will help others who might be struggling during these difficult times, and improve your own wellbeing. Below you will find links and tips about things you can do to practice kindness.
Community kindness during the coronavirus pandemic
Cultivating compassion during the COVID crisis
Agency for Clinical Innovation
Pandemic Kindness Movement – Spreading only kindness
A free online community to help Australians that are affected by COVID-19. You can seek support or lend a helping hand to others in need. This includes help with shopping, supplies, mail or emotional support
Mental Health Foundation UK
Random acts of kindness during the coronavirus outbreak
Show empathy to people from all countries
Check in on others
If you need advice or have questions, call the National Coronavirus Health Information Line on 1800 020 080
Links and resources on this website include information from third parties which can be shared with others.The information is general, not intended as medical advice and may be subject to copyright. For more information: read the WSLHD website disclaimer.