Contact Blacktown & Mount Druitt hospitals
Tell us what you think about our services
If you have been a patient, carer or family member at Blacktown or Mount Druitt hospitals, we want to know what matters to you.
Take our Patient Experience survey
Your rights & responsibilities as a patient or carer
Everyone seeking or receiving healthcare in Australia has certain rights and responsibilities. They include the right to access, safety, respect, communication, participation, privacy and to comment on their care.
Download our Rights & Responsibilities brochure to find out more
Do you have a media enquiry?
Do you have a media enquiry about our hospital? Are you looking for comments from one of our experts or would you like to film for TV news?
Contact our Corporate Communications Team
Our approach to feedback
Your feedback helps us know what we are doing well and where we can improve.
Compliments will be shared with the relevant departments and staff.
We will contact you within 5 days to let you know we have received your complaint. We aim to investigate and resolve complaints within 35 days. Once the complaint is resolved, you will be informed of any decisions made and action taken.
Feedback will be sent to the appropriate teams or services for review, discussion and consideration.
You can find out more about our approach to feedback on our Consumer Feedback Framework page.
Submit your feedback
Please use the feedback form below to contact us.