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Contact Auburn Hospital

Contact Auburn Hospital

Main hospital (24 hours)

Location IconHargrave Road
Auburn NSW 2144 

Phone Icon(02) 8759 3000 (main telephone)


Fax icon(02) 8759 3495 (RFAs or bookings)
(02) 8759 3945 (Medical Records)
(02) 8759 3246 (Outpatients)


Post IconPO Box 263
Silverwater Business Centre NSW 1811


In an emergency, call 000

Emergency department (24 hours)

Location Icon Hargrave Road
Auburn NSW 2144

Phone Icon(02) 8759 3362
(02) 8759 3361



Download: Auburn Hospital campus map
Directions: to Auburn Hospital


Tell us what you think about our services

 Click on the icon to complete the Westmead Hospital Patient Experience surveyIf you have been a patient, carer or family member at Auburn Hospital, we want to know what matters to you.

Take our Patient Experience survey

How to obtain a copy of your healthcare record

Would you like to view or access your health record?

Visit our Right to Information site to find out how

Consumer Feedback Framework

Would you like to find out more about our approach to feedback?

Visit our Consumer Feedback Framework page to find out more

Your rights & responsibilities as a patient or carer

Everyone seeking or receiving healthcare in Australia has certain rights and responsibilities. They include the right to access, safety, respect, communication, participation, privacy and to comment on their care.

Download our Rights & Responsibilities brochure to find out more

Do you have a media enquiry?

Do you have a media enquiry about our hospital? Are you looking for comments from one of our experts or would you like to film for TV news?

Contact our Corporate Communications Team

How to pay your bill

You can:

  • pay at the cashiers
  • pay online
  • pay over the phone
  • pay via mail
To find out how, visit our how to Pay Your Bill page

Our approach to feedback

Your feedback helps us know what we are doing well and where we can improve.

Compliments will be shared with the relevant departments and staff.

We will contact you within 5 days to let you know we have received your complaint. We aim to investigate and resolve complaints within 35 days. Once the complaint is resolved, you will be informed of any decisions made and action taken.

Feedback will be sent to the appropriate teams or services for review, discussion and consideration.

You can find out more about our approach to feedback on our Consumer Feedback Framework page.

Submit your feedback

Please use the feedback form below to contact us.

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