Coming to Hospital

Our hospitals are safe for Aboriginal and Torres Strait Islander people to identify. When coming to our Hospitals and facilities, we encourage you to identify as Aboriginal and Torres Strait Islander people. This will ensure our Aboriginal Health Officers can meet with you to discuss how we can provide you with the best possible care and services.

Aboriginal Liaison Officers

Aboriginal Liaison Officers help you and your families better understand your care requirements, hospital needs, and treatment options. They can also help you talk to health professionals so that you can understand medical procedures and routines and participate actively in decisions about your care. Read more

Aboriginal Family Rooms and healing gardens

At Western Sydney Local Health District, we have opened culturally safe places at our Westmead, Auburn and Blacktown Hospitals which Aboriginal patients, their families and loved ones can access when in hospital. We also have spiritual healing gardens which our Aboriginal patients and family can make use of to escape from the humdrums of the day when in hospital.

48 Hour Follow Up Program

The 48 Hour Follow Up program is a comprehensive program that provides support to Aboriginal people who are being discharged from hospital.

This service consists of a phone call or a home visit to the patient within 48 hours (about two days) of being discharged to check on their social and emotional wellbeing. During this phone call or home visit, any issues or barriers the patient may be encountering are identified by the staff member conducting the follow up. Once identified, services and or referrals are put in place to help the patient.

Highlights of the 48 Hours Follow Up program are:

Improve health outcomes for our Aboriginal people
Reduce avoidable readmissions to hospitals
Improve communication with our community services team

To get in touch, please call us at 1800 113 644.

Aboriginal Health Services