A group of women of mixed cultures in traditional dress

Resources for Culturally & Linguistically Diverse (CALD) Families

Welcome to our Multicultural and Multilingual Information pages. Women’s & Newborn Health Westmead Hospital understand that moving to a new country and a different culture can be a huge challenge for families, especially if you do not speak the local language. We want to work with you to get the best health care for you and your family.

At Westmead hospital, we are proud of the services provided to all our women and their families and hope that we can continue to grow and learn with our Culturally and Linguistically Diverse (CALD) women to meet the needs of women and families in the WSLHD .

Health Care Interpreter Services

We have the Health Care Interpreter Service (HCIS) to assist you and your family when talking with health care providers. When booking an appointment please let the clerks know you require an interpreter. Remind your doctor to write on your referral that you will need an interpreter.

By using the Health Care Interpreter Service we know you will get the correct medical information. You can be confident that everything that the health care provider says will be translated to you. We know that family care for you but sometimes they may misunderstand information or not know the correct translation for complicated medical information. The Health Care Interpreter Service staff are trained and assessed to safely translate medical information so you can be confident in making informed decisions about your health care.

Our Interpreters are available in over 120 languages and dialects as well as Auslan for those with a hearing impairment. To see if your language is available, you can visit Health Care Interpreter Service available languages on our website.

If a face-to-face interpreter cannot be provided for your appointment, we can arrange a telephone interpreter any time of the day, 7 days a week. So if you need an interpreter, let us know.

If you need help to contact us, you can call the Translating and Interpreting Services on 131 450.

Multicultural Childbirth & Parenting Education

We are excited and pleased you have chosen to have your baby at Westmead Hospital and look forward to helping you in your pregnancy, birth and parenthood journey. Here at Westmead Hospital, more than 60% of our women birthing have come from non-english speaking countries, largely North East Asian and south East Asian countries.

The women that attend tell us how helpful and how much they have enjoyed these sessions. Not only do they help prepare you for birth and parenting but they allow you to make friendships and community connections.

We have multicultural childbirth and parenting education with interpreters to assist you in understanding information on pregnancy, birth and parenthood in Australia. You can find information about childbirth and parenting education and book in to a workshop here.

Also see information about:

Mothers of Many Societies (MOMS)

Multicultural Maternity Liaison Officers

Our multicultural Maternity Liaison Officer works in the Women’s Health Clinic Monday to Friday during business hours and is available to provide education, support and advice on maternity matters. To learn more about this service and what is offered, see the Maternity Liaison Officers page in Support Services.

Community Migrant Resource Centre

Westmead Women’s & Newborn Health work in partnership with the Community Migrant Resource Centre to provide resources, workshops, conferences and community support for women and families new to Australia.

Workshops and Events

International Women’s Day Celebration

This is a free, half-day celebration held in March each year for International Women’s Day with guest speakers and performers promoting cultural harmony and an understanding of CALD women’s health issues.

We celebrate cultural diversity and the empowerment of women to make decisions in their lives and within their communities. This is open to health professionals and any person in the community from a CALD background.

Details will be updated here closer to the celebration date.

Women’s & Children’s Wellbeing Workshop

This free workshop offers help and advice with a wide range of health issues affecting women & children.

This is open for any person in the community from a CALD background.

We will advertise here closer to the workshop date. Guest speakers and bookings are open from March.

Value Your Mind Workshop

This free half-day workshop held in October aims to improve CALD women and families knowledge on developing a healthy mind and spirit. This is open for any person in the community from a CALD background.

Guest speakers and bookings are open from August.

We will advertise the details here a couple of months before the workshop.

Perinatal Depression & Anxiety Awareness Workshop

This free half-day workshop held in November aims to improve CALD women and families’ knowledge and ability to recognise the emotional changes of pregnancy and motherhood. To educate on services, networks and information within the CALD communities on depression & anxiety.

Any person in the community from a CALD background can attend.

We will advertise the workshop details here in August

Guest speakers and bookings are open from August.

CALD Perinatal Conference

We present a Perinatal CALD Conference which is free for health care workers and community workers. Each year there is a different topic theme. The next one conference is November 2019. Registrations will open in September 2019. If you would like to present at the conference, please contact our Maternity Liaison Officer [MLO] on (02) 8890-6153.

Perinatal CALD Conference co-convenors are very proud of the wonderful speakers who join this Perinatal CALD Conference. The convenors greatly appreciate the support from major sponsors for these conferences. Financial support from our sponsors ensure this excellent conference remains free of charge to enable an excellent educational program to be available to a wide range of healthcare professionals.

We will advertise this conference here from August 2019.

To have an idea about the program, please see the 2017 conference program for your information: CALD conference for 24 November 2017.

We hope to raise funds for educational resources for staff and carers who provide perinatal care and awareness to women and families from culturally and linguistically diverse backgrounds who give birth in Australia. Through this, we aim to improve the wellbeing of these women seeking perinatal and associated care (pregnancy, birth, newborn babies, maternity care and early parenting).

If you would like to donate, please follow this link: https://fundraise.wmrf.org.au/profile/CALD/

Pregnancy: Your Baby's Movements and What They Mean

This information is provided by the Australian & New Zealand Stillbirth Alliance.

For information in various languages:

Other websites for multicultural resources

Moving to a new country and a different culture can be a huge challenge, we want to work with you to get the best health care for you and your family