A group of women of mixed cultures in traditional dress

Resources for Culturally & Linguistically Diverse (CALD) Families

Welcome to our Multicultural and Multilingual Information pages. Women’s & Newborn Health Westmead Hospital understand that moving to a new country and a different culture can be a huge challenge for families, especially if you do not speak the local language. We want to work with you to get the best health care for you and your family.

At Westmead hospital, we are proud of the services provided to all our women and their families and hope that we can continue to grow and learn with our Culturally and Linguistically Diverse (CALD) women to meet the needs of women and families in the WSLHD .

Health Care Interpreter Services

We have the Health Care Interpreter Service (HCIS) to assist you and your family when talking with health care providers. When booking an appointment please let the clerks know you require an interpreter. Remind your doctor to write on your referral that you will need an interpreter.

By using the Health Care Interpreter Service we know you will get the correct medical information. You can be confident that everything that the health care provider says will be translated to you. We know that family care for you but sometimes they may misunderstand information or not know the correct translation for complicated medical information. The Health Care Interpreter Service staff are trained and assessed to safely translate medical information so you can be confident in making informed decisions about your health care.

Our Interpreters are available in over 120 languages and dialects as well as Auslan for those with a hearing impairment. To see if your language is available you can visit Health Care Interpreter Service available languages on our website.

If a face to face interpreter cannot be provided for your appointment we can arrange a telephone interpreter at anytime of the day, 7 days a week. So if you need an interpreter let us know.

If you need help to contact us you can call the Translating and Interpreting Services on 131 450

Multicultural Childbirth & Parenting Education

We are excited and pleased you have chosen to have your baby at Westmead Hospital and look forward to helping you in your pregnancy, birth and parenthood journey. Here at Westmead Hospital 63% of our women birthing have come from non english speaking countries, largely North East Asian and south East Asian countries.

The women that attend tell us how helpful and how much they have enjoyed these sessions. Not only do they help prepare you for birth and parenting but they allow you to make friendships and community connections.

We have multicultural childbirth and parenting education with interpreters to assist you in understanding information on pregnancy, birth and parenthood in Australia. You can find information about Childbirth and parenting education and book in to a workshop here.

Also see

Parenting and childbirth classes for CALD women - 2017 schedule

Dari/Persian journey of parenthood classes

Multicultural Maternity Liaison Officers

Our multicultural Maternity Liaison Officers work in the Women’s Health Clinic Monday to Friday during business hours and are available to provide education, support and advice on maternity matters. To learn more about this service and what they can offer see the Maternity Liaison Officers page in Support Services.

Community Migrant Resource Centre

Westmead Women’s & Newborn Health work in partnership with the Community Migrant Resource Centre to provide resources, workshops, conferences and community support for women and families new to Australia. Take a look at what is planned in the coming months on our page Multicultural Services for women at Westmead

You can learn more about the Community Migrant Resource Centre Parramatta and how you can get help, get involved or read about the latest projects here.

International Women’s Day Celebration

This is a half day celebration for International Women’s Day held on a day in March from 9am to 1pm. This is open to health professionals and any person in the community from a CALD background. We celebrate cultural diversity and the empowerment of women to make decisions in their lives and within their communities. We promote cultural harmony and an understanding of CALD women’s health issues. This is a free event with guest speakers and performers and we will advertise this workshop on our website early in the year.

Women’s & Children’s Wellbeing Workshop

This is a half day Workshop from 9.00am to 12.30pm in June held every year. This is open for any person in the community from a CALD background. This workshop offers help and advice with a wide range of health issues affecting women & children. We will advertise this workshop on our website from the month of March. This is a free workshop with guest speakers and bookings are open from March.

Value your Mind Workshop

This is a half day workshop held in October from 9.00am to 12.30pm. This is open for any person in the community from a CALD background. This workshop aims to improve CALD women and families knowledge on developing a healthy mind and spirit. We will advertise this workshop on our website from the month of August This is a free workshop with guest speakers and bookings are open from August.

Perinatal Depression & Anxiety Awareness Workshop

This is a half day workshop held in November from 9.00am to 12.30pm. This is open for any person in the community from a CALD background. This workshop aims to improve CALD women and families’ knowledge and ability to recognise the emotional changes of pregnancy and motherhood. To educate on services, networks and information within the CALD communities on depression & anxiety. We will advertise this workshop on our website from the month of August This is a free workshop with guest speakers and bookings are open from August. Perinatal Depression & Anxiety awareness Workshop

CALD Perinatal Conference

We present a Perinatal CALD Conference every year on the last Friday in November. This Conference is free for Health Care Workers and community workers. Registrations open in September. If you wish to present please contact our MLO on 02 9845 6153 or the Community Migrant Resource Centre (CMRC) on 02 9687 9901. We will advertise this Conference on our website from the month of August. Perinatal CALD Conference Co-convenors Norma Boules, Nelma Galas and Sarah Melov are very proud of the wonderful speakers for this year’s Perinatal CALD Conference. The theme will be Global Problems, Local Solutions. The convenors greatly appreciate the support from the major sponsor for this conference PRP Imaging and Westmead Medical Research Foundation. Financial support from our sponsors ensure this excellent conference remains free of charge to enable an excellent educational program to be available to a wide range of healthcare professionals. For detail on the full program please see: CALD conference for November 2016.

Numbers are limited for this very popular annual conference. To register, please follow this link https://donate.wmrf.org.au/cald

We hope to raise funds for educational resources for staff and carers who provide perinatal care and awareness to women and families from culturally and linguistically diverse backgrounds who give birth in Australia. Through this, we aim to improve the wellbeing of these women seeking perinatal and associated care (pregnancy, birth, newborn babies, maternity care and early parenting).

If you would like to donate please follow this link: https://fundraise.wmrf.org.au/profile/CALD/

The NSW Health official guide to pregnancy and childbirth

The NSW Health official guide to pregnancy and childbirth 'Having a Baby' (Last updated 25 September 2015)

Pregnancy: Your Baby’s Movements and What They mean

This information is provided by the Australian & New Zealand Stillbirth Alliance. For information in your language:

Other web sites for multicultural resources

Additional resources

Moving to a new country and a different culture can be a huge challenge, we want to work with you to get the best health care for you and your family