Volunteer staff working in Mount Druitt Hospital Supportive & Palliative Care Unit

Mount Druitt Hospital Supportive & Palliative Care Unit

Information for patients and visitors

What is palliative care?

Palliative care is an approach that improves the quality of life of patients and their families facing the problem associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual.
World Health Organisation

Our facilities

  • a kitchen and dining area for patient, carer and family use
  • indoor and outdoor common areas  for gatherings, quiet reflection etc
  • free-To-Air TV above all beds at no cost
  • landscaped gardens and BBQ facilities.

What to bring with you

  • any medication you currently take
  • Medicare and pension cards
  • clothing, sleepwear and slippers
  • toiletries.
  • any relevant medical reports, scans or X-rays etc you have at home.

Visiting hours

Visiting hours are flexible, at the staff’s discretion.

Carers or family wishing to stay overnight can discuss arrangements with nursing staff.  Please note, large numbers of family may be unable to be accommodated overnight.

Meal times

Breakfast is served at 8am, lunch at 12pm and dinner at 5.30pm.

Fees

There are no fees for Medicare card holders. Patients without a Medicare card may be cared for with prior arrangement.

Patients are able to use their private health insurance if they wish. This does not affect the care or type of room received.

Parking

The visitor car park costs $8 per car per entry, payable at the pay station outside the main hospital building (before returning to your car and exiting).

A parking pass is available (1 per patient only) for $15 refundable deposit and a cost of $10 per week. Discounted parking is offered for Centrelink concession card holders and other eligible visitors. Please enquire at the nurses’ station or reception.

Public transport

Mount Druitt Railway Station is within 15 to 20 minutes walk.

Buses to Blacktown and Mount Druitt leave regularly from outside the hospital grounds on Luxford Road.

Smoking

In line with NSW Health policy, smoking is not allowed on the grounds of this health facility.  Exemptions can be made for patients in the outdoor areas of the unit.

Alcohol

The consumption of alcohol by patients and their families is permitted within reasonable limits, in keeping with Roads & Maritime Services (RMS) guidelines.

Feedback

We value your opinion and appreciate any comments.

If you would like to provide us with any feedback or suggestions for improvement, please speak with a staff member or contact the Nursing Unit Manager - Trish Dalgleish on (02) 9881 1796, Monday to Friday between 7am to 3.30pm.

For more infomation...

For further information or to arrange a tour, please contact the Supportive and Palliative Care Unit on (02) 9881 1695.


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